Meet the Qualified Insurance Agents Who Make Buying Insurance Easy

Tom Tvedt / Owner and Producer

What is your backstory?

  • I’ve worked in the insurance industry since 1984. I joined Moorhead Insurance Agency in May of 2000, and purchased the agency in July of 2008.

What is your specialty?

  • My specialties are working with commercial business, homeowners, and auto insurance. I strive to give excellent service along with affordable and reliable insurance coverage.

What are your interests?

  • When I’m not at work I enjoy fishing, golfing, and spending time with family and friends.

 

Steve Ness / Owner and Producer

What is your backstory?

  • I began my insurance career in 2004, joining Moorhead Insurance Agency as an Account Executive and later buying the agency in 2008. I also worked in the wireless phone industry for over 13 years, holding many management and sales positions. I completed the State Auto Insurance Company’s prestigious Pacesetter Program in Columbus, OH.

What is your specialty?

  • I specialize in all lines of Property and Casualty insurance and Life insurance. I love to work with commercial lines insurance as well.

What are your interests?

  • I love sports. Specifically, hockey of all levels. I also enjoy my family and friends, and of course lake time!

What do you love about Moorhead Insurance Agency?

  • I love the fact that Moorhead Insurance is your local hometown insurance agency that is independently owned and operated!

 

Kristy Lehse / Commercial Customer Service Agent and Manager

What is your backstory?

  • I have been working in the insurance industry since 2008.

What is your specialty?

  • I strive to meet clients’ needs and expectations to ensure the best possible experience when writing their business insurance.

What are your interests?

  • In my free time I enjoy reading and spending time at the lake with friends and family.

What do you love about Moorhead Insurance Agency?

  • I love that Moorhead Insurance is a small agency that can be flexible for employees’ needs, and we are able to provide great customer care.

 

Tina Graham / Customer Service Agent

What is your backstory?

  • I grew up in Fargo and started working with Moorhead Insurance in 2019. I started out as the receptionist and moved up to a CSA in 2022.

What is your specialty?

  • I am new to the industry and have enjoyed expanding my knowledge in home and auto.

What are your interests?

  • In my free time I like to go to the lakes, go camping, and crafting.

What do you love about Moorhead Insurance Agency?

  • I love that we are a little family here and we can have fun while we are working.

 

Sara Hamre / Customer Service Agent

What is your backstory?

  • I grew up in the Twin Cities area and attended St. Benedicts for nursing. In the years prior to insurance, I worked many jobs from chemical dependency to gas station attendant. My insurance career began in 2012.

What is your specialty?

  • I specialize in having a vast general knowledge of auto, home, and toy insurance to better answer our insured’s questions.

What are your interests?

  • I enjoy reading, sewing, and loving my grand babies. I also love riding trails with my husband in our ATV.

What do you love about Moorhead Insurance Agency?

  • I enjoy working with all my coworkers. We work well as a team to provide great customer service.

 

Joe Franklin / Agent

What is your backstory?

  • I was born and raised in Moorhead, MN. Sports took up most of my time growing up. I played hockey, football, and golf.

What is your specialty?

  • I am an agent specializing in home/auto, boat, camper, and all commercial lines. I strive to give excellent service and find my clients the best prices.

What are your interests?

  • In my free time I love to go golfing, fishing, and hunting.

What do you love about Moorhead Insurance Agency?

  • I love the excellent customer service that the Moorhead Insurance Agency team gives to our clients.

 

Alec Tvedt / Agent

What is your backstory?

  • Hello, my name is Alec Tvedt and I’ve been an agent at Moorhead Insurance for 7 years.

What is your specialty?

  • I enjoy building relationships with new clients and providing them with the finest auto and home insurance that fits their needs.

What are your interests?

  • In my free time I enjoy playing guitar, kayaking, and backpacking with my dog Ragnar.

What do you love about Moorhead Insurance Agency?

  • I’m devoted to Moorhead Insurance because they provide me with the tools to produce unique solutions to complex problems.

 

Carmen Felch / Agent

What is your backstory?

  • I attended NSDU and received a Bachelor of Science degree in Psychology and Sociology. I began my insurance career in 1999 with American Family Insurance, joining Moorhead Insurance Agency as a producer in 2010. I have received several JD Power Customer Service Awards throughout the years.

What is your specialty?

  • I specialize in auto and home insurance as well as commercial lines.

What are your interests?

  • I love golfing, bowling, and spending time with family and friends.

What do you love about Moorhead Insurance Agency?

  • I enjoy being with Moorhead Insurance because we have so many options for each individual’s needs.

 

Logan Ness / Agent

What is your backstory?

  • Hey, my name is Logan Ness, born and raised here in Moorhead, MN. I grew up playing all sports but mostly played hockey and golf here for Moorhead High. I spent summers at the lakes fishing and hanging out with friends.

What is your specialty?

  • I am an agent here, selling commercial business insurance as well as home insurance, auto insurance, and insurance for your toys.

What are your interests?

  • I like to spend a lot of my spare time fishing, golfing, fall hunting, and meeting people within that.

Do you have a side hustle?

  • I’m a professional chef in the making (long time to go but I’m trying!)

What do you love about Moorhead Insurance Agency?

  • I love selling for a local insurance agency in my hometown, Moorhead Insurance Agency!

 

Jennifer Schwarting / Customer Service Agent and Bookkeeping

What is your backstory?

  • I have had the pleasure of working for Moorhead Insurance since June of 2013 and hope to stay for many more years.

What is your specialty?

  • My specialty here started with accounting, but I have progressed into becoming a CSR for property and casualty insurance. I do enjoy helping our customers figure out their billing questions.

What are your interests?

  • I have many interests, but the main ones are spending time with my daughter and watching football. Mainly the MN VIKINGS! I like to spend my free time playing in the water in the summer and staying in as much as possible in the winter with some popcorn and a good movie.

What do you love about Moorhead Insurance Agency?

  • What I love about Moorhead Insurance is that I get to interact with the community and continuously expand my knowledge in the insurance world. I have very knowledgeable co-workers who are eager to help.

 

Cassidy Johnson / Receptionist

What is your backstory?

  • I am from Moorhead and graduated from Concordia College in 2018 with a bachelor’s degree in business with an emphasis in marketing, and a minor in French.

What is your specialty?

  • I have been the receptionist since August of 2022. I have many years of customer service experience. I always strive to make sure the customer is heard and feels satisfied with their experience.

What are your interests?

  • In my free time I like to spend time with family and friends, play board games, bake, and explore new places.

What do you love about Moorhead Insurance Agency?

  • I love Moorhead Insurance Agency because we are a small company, so you know you are getting genuine service. I love that I am constantly learning new things and expanding my knowledge. We also still have time for fun in between working!

 

You get more
than just a policy with us!

Contact us today for a quote.

Contact

Location

1516 Main Ave
Moorhead, MN 56560

Hours

Mon-Thurs: 8:00AM-5:00PM
Fri: 8:00AM-3:00PM
Sat-Sun: Closed